Define quality in a reflective manner using the knowledge


1. Define quality in a reflective manner using the knowledge you have acquired by taking this unit. Your definition must be backed with a one page blurb explaining the rationales behind your perspective toward quality. This part is completed by developing a model to visualise your viewpoint about what quality means.

2. In the second section, you are required to develop a Project Quality Management Framework. Of course, not only you must thoroughly elaborate your framework but also a graphic representation of your framework must be included to facilitate understanding of your proposed framework. It goes without saying that detailed instruction must be provided to enable someone with basic management knowledge to precisely adopt your framework.

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Operation Management: Define quality in a reflective manner using the knowledge
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