1. Define productivity. Provide an everyday example of a measure of productivity that consumers sometimes use in deciding which car to purchase.
2. During a SWOT analysis, an external assessment of opportunities might likely be
a. Reimbursement rates for HSO services increase
b. Changing demographics in the community allow for the HSO to open a new service line
c. Economic conditions contribute to less patients with disposable income
d. a & b
e. a, b, & c