Assignment: Information Technology Management
You will be the IT Manager to improve the performance of the airport's passenger processing system.
The new airport will have faster process timing and better security. New IT system is to make the airport more efficient and more secure. The new advanced IT system will replace the human ID control, Airport check-in and boarding-pass process, with advanced IT System with no human airport officer. Once installed, in the new airport, the passenger will walk through a passage surrounded with cameras, microphones and other remote readers to do "ID control, Airport check-in and boarding-pass process" all at the same time. The passenger will not interact with any officer at the airport. There will be no direct human interaction at the airport which in long run will reduce the overall expenses and make the airport financially better off. Additionally, less employees means, less traffic and less parking around the airport. The new stem will be implemented in stages. In stage one only one terminal will be closed for renovation and installation of the new IT system. The install all components of the new IT system must be completed in one week and another week to do all tests. The Airport cannot accept to have a terminal be closed more the two weeks. The goal is to implement the new system in to all four terminals gradually while only one terminal closed at any given time of the project.
The passenger will simply walk through a passage surrounded with well hidden cameras and other remote readers. Each customer will be given and RFID bracelets when they enter to the airport. The initial airport already has five Terminals. Therefore, five new sections are going to be build (Eventually, all passengers will be passing through these sections). In the new airport, first step, passenger to the get the RFID bracelet at automated kiosk, this is an ATM type machine has face recognition cameras, finger-print reader and connection to DMV and IRS to authenticate the passenger and update the Airport database. This is the only step where passenger will stop and wait for the machine to put the RFID bracelet on his/her wrist. Then, passenger with RFID bracelet never stops until seating in the aircraft. One Centralized database will record and authenticate each passenger in the airport terminal.
THE FINANCIAL FIGURES
Initial Investment for one terminal is $150,000. Anticipated, net cash flow of the airport will be $300,000 when all terminals were converted to new system. After the successful installation of the new system in one terminal the expected Net Profit for one terminal would be $25,000 a year. Thanks to new IT system, new airport will employ less people and save 145000/year and total expected Costs of the airport be $20.000/year. Total Expected Benefits for each terminal will be $25,000.
Question 1: Define Measurable Organizational Value (MOV)
Identify the desired area of impact
identify the desired value of the IT project
Develop an Appropriate Metric
Set a time frame for achieving the MOV
Summarize the MOV in a clear, concise statement or table
Question 2: Analyze alternatives for the New Airport Case and provide the following parameters.
Payback Period
Breakeven Point
Return on Investment.
Format your assignment according to the following formatting requirements:
1. The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also includes a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.
3. Also include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.