1. What are work teams and briefly comment on why work teams have become increasingly popular in business since the mid to late 1980s.
2. Define cross training. Briefly explain how cross training can lead to increased job satisfaction.
3. Briefly identify the EEOC's definition of sexual harassment. Also identify and describe the two kinds of sexual harassment that can be specified from a legal perspective.
4. Identify and describe the three kinds of job interviews. Which type works best as a selection tool?
5. How is surface-level diversity different from deep-level diversity?