The legal team and public affairs office would like to speak with you regarding a plan to address known medical errors after they happen. Your CEO believes that if you influence a harm, you should accept responsibility and do what you can to make things whole. You know that several elements are needed to work through this process.
1. Discuss "Ethical Codes" or an inclusion in your corporate "Code of Conduct" that supports Full Disclosure.
2. Decide on "Guiding Principles" for your organization.
3. Discuss a "system" that would support your values within your organization for communications related to disclosure and apology.
4. Illustrate how you would develop an Early-Offer program.
5. Discuss rational considerations for developing a disaster management program (policy, training, altered standards of care).