1. The service industry makes up approximately what percentage of all jobs in the United States-
2. Which is not true regarding differences between goods and services?
3. Which is not true regarding differences between goods and services?
4. Which of the following services is least likely to be unique, i.e., customized to a particular individual's needs?
5. Which of the following is not a typical service attribute?
6. Which of the following attributes is most typical of a service.
7. Experience Differentiation.