Customers can exercise economic stakeholder power by


Discussion questions:

Part 1

Question 1

Which argument says that stakeholder management realistically depicts how companies really

work?

Question 2

Departments, or offices, within an organization that reach across the dividing line that

separates the company from groups and people in society are:

Question 3

The five types of stakeholders' power recognized by most experts are:

Question 4

Customers can exercise economic stakeholder power by:

Question 5

All of the following are external stakeholders of the firm except:

Question 6

Interactions between business and society occur:

Question 7

A number of European countries require public companies to include employee members on

their boards of directors, so:

Question 8

Which one of the following is considered to be a nonmark et stakeholder of business?

Question 9

When a community group sues a company for health effects caused by the unsafe disposal of

toxic chemicals, this is an exercise of a stakeholder's:

Question 10

With the explosive growth of technologies that facilitate the sharing of information, this kind of

stakeholder power has become increasingly important:

Question 11

Which of the following is not considered to be a nonmarket stakeholder?

Question 12

The instrumental argument says stakeholder management is:

Question 13

The phenomenon of a person or group holding multiple stakeholder duties is referred to as:

Question 14

Stakeholders have been able to form international coalitions more successfully through use of:

Question 15

When something stands out from a background, is seen as important, or draws attention it is:

Selected Answer: Salient.

Correct Answer: Salient.

Part 2

Question 1

Stakeholder engagement is, at its core, a:

Question 2

Issue ripeness refers to:

Question 3

The drivers of stakeholders of engagement are:

Question 4

Customer environmental intelligence includes:

Question 5

Once an organization has implemented the issue management program, it must:

Question 6

The "graying" of the population is an example of:

Question 7

Contemporary issue management:

Question 8

An analysis of the stability or instability of a government is an example of scanning the:

Question 9

A corporation's issue management activities are usually linked to:

Question 10

Legal environmental intelligence includes:

Question 11

The issue management process has how may stages?

Question 12

Failure to understand the beliefs and expectations of stakeholders:

Question 13

Stakeholder engagement is:

Question 14

Proactive companies are:

Question 15

The role of special interest groups is an important element in acquiring intelligence from the:

Question 16

All of the following are examples of the phases of Corporate Social Responsibility except:

Question 17

Corporate power refers to:

Question 18

As of 2012, the B Corporation status has been legally recognized in how many states?

Question 19

Modern corporations should be socially responsible because they:

Question 20

The costs of corporate social responsibility may ultimately be passed on to the:

Question 21

A social enterprise:

Question 22

Grameen Bank in Bangladesh is one of the most recognized:

Question 23

Stakeholder partnerships, high-tech communication networks, and sustainability audits are

examples of:

Question 24

Corporate social responsibility (CSR) means that a corporation should:

Question 25

The iron law of responsibility says that:

Question 27

A company who complies with the laws and regulations set by the government is:

Question 28

Which of the following examples does not show a company guided by enlightened selfinterest?

Question 29

Corporations have a role in establishing their community's:

Question 30

When a person or group of people identify a social need and use their entrepreneurial skills to

address this need, this process is called:

Part 3

Question 1

A just or fair ethical decision occurs when:

Question 2

A conception of right and wrong is:

Question 3

Under the U.S. Corporate Sentencing Guidelines, if a firm has developed a strong ethics

program, corporate executives found guilty of criminal activity may have their sentence:

Question 4

When the benefits of an action outweigh its costs, the action is considered ethically preferred

according to:

Question 5

As an additional employee benefit to promote spirituality, companies have begun to provide

employees with the services of:

Question 6

According to a 2009 opinion poll, Americans hold a dim view of:

Question 7

Which statement characterizes the moral reasoning typically found in a child?

Question 8

Under the Sarbanes-Oxley Act, corporations are required to:

Question 9

All of the following values are present in most ethical decisions except:

Question 10

As business becomes increasingly global:

Question 11

In a 2010 study of 400 companies, what percentage of firms said the benefits of the Sarbanes-

Question 12

Cross-cultural contradictions arise due to:

Question 13

At the core of rights reasoning is the belief that:

Question 14

A purchasing agent directing her company's orders to a firm which she received a valuable

gift, is an example of:

Question 15

The main drawback to utilitarian reasoning is that:

Question 16

The unspoken understanding among employees of what is and is not acceptable behavior is

called:

Question 17

In the United States and Latin America, ethics policies were found to be primarily:

Question 18

Which U.S. Act prohibits executives representing U.S.-based companies from paying bribes

to foreign government officials, political parties, or political candidates?

Question 19

Which of the following is not an example of an ethical criterion?

Question 20

Ethics policies typically cover all of the following issues except:

Question 21

Recipients of the corporate ethics awards show that:

Question 22

The critical component in installing an effective ethics program is:

Question 23

Most ethics or compliance officers are generally entrusted to:

Question 24

A company that channels employee behavior in a lawful direction by emphasizing the threat of

detection and punishment is:

Question 25

Ethisphere Magazine recognizes and rewards ethical leadership and business practices

worldwide according to their:

Question 27

A giant step is taken toward improving ethical performance throughout the company when:

Question 28

If a manager approaches ethical issues with a self-centered approach, emphasis will be on:

Question 29

One of the most widespread and potentially powerful efforts to combat bribery was initiated

by:

Question 30

If a manger approaches ethics with benevolence in mind, he or she would stress what?

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