Assignment:
Customer Service Training Program
Question 1. For any company that wants to deliver excellent customer service, having an excellent training program for its customer service employees is essential. This week write a one-page paper describing the customer service training program for your selected company. Summarize the key aspects that are emphasized in the training program and how employee customer service skills are developed. Use any resources and research items that are available to you, and be sure to cite any references in APA format.