Customer satisfaction at one of its dealerships


A car manufacturer is concerned about poor customer satisfaction at one of its dealerships. The management decides to evaluate the satisfaction surveys of its next 66 customers. The dealer will be fined if the number of customers who report favorably is between 26 and 33. The dealership will be dissolved if fewer than 26 report favorably. It is known that 62% of the dealer's customers report favorably on satisfaction surveys.

What is the probability that the dealer will be fined

What is the probability that the dealership will be dissolved?

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Basic Statistics: Customer satisfaction at one of its dealerships
Reference No:- TGS0716142

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