Customer relationship management


Assignment:

Question 1. Research one software application category from the list below:

  • ERP (Enterprise Resource Planning)
  • CRM (Customer Relationship Management)
  • SCM (Supply Chain Management)

Question 2. Develop a 1,050 word summary describing typical features of software in the selected category. In the summary include the following:

  • The purpose of the software for an organization
  • The business value the software brings to an organization
  • An explanation of how the software is used by organizations to generate value

Use the following features of Microsoft® Word in your summary:

  • Headers, footers, and page numbers
  • Watermark document as "Draft"
  • A Microsoft® Word memo template
  • A minimum of two styles
  • An image
  • Either a bulleted or numbered list

Solution Preview :

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Business Management: Customer relationship management
Reference No:- TGS01809750

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