Assignment:
A customer raises the following reservations. How do you respond?
a. “I really like all the things this copier does, but I don’t think it’s going to be very reliable. With all those features, something’s got to go wrong.”
b. “Your price for this printer is higher than the price I saw advertised on the Internet.”
Your answer must be, typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format and also include references.