Solved: Customer loyalty, Describe three businesses that have won your customer loyalty

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Customer loyalty

Assignment:

Question 1. Describe three businesses that have won your customer loyalty - places you enjoy doing business and are likely to remain a customer. What, specifically, causes you to give them your loyalty?

Question 2. Then, visit the web site of two of the following corporations mentioned in your reading assignment for Lesson 1 known for their customer loyalty:

Wegman's Food Markets
REI
Edward Jones
The Container Store
Marriott
Nordstrom's
FedEx
Zappos
Costco
Southwest Airlines

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Business Management: Customer loyalty

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