Task: Please respond to the following:
Assume you are a manager of a small insurance agency. You are noticing a decline in job performance among the staff such as longer and more frequent breaks, questionable expenses on expense reports, and decline in job performance. Analyze what measures you can take to address the issues.
Compare and contrast the different models of control.
Evaluate your current or expected organization's quality management. What control measures are utilized? What control measures would you suggest to improve their system?