Describe the conflict.
Identify variables within the organizational structure that may have contributed to this conflict. In other words, how have factors within this organization-especially in relation to the hierarchy of the organization and how the organization itself is structured-contributed to the conflict?
Have there been attempts by the organization or individuals to resolve this conflict (or to resolve problems related to this conflict)? If so, describe these, and then evaluate in detail the degree to which these have been successful.
If there have not been attempts to resolve this conflict, evaluate the organizational issues that have hindered the ability to attempt to resolve this conflict.