Case Study - Business Process Model and Notation (BPMN)
In order to discuss business processes, it is useful to have a documentation standard. The Business Process Model and Notation (BPMN) is such a standard - a global standard. As a business or systems analyst, you will either develop or review BPMN diagrams; therefore, learning this process diagramming standard is an important skill for Computer Information Systems and Business Technology Management majors. In addition, your textbook uses this technique throughout the book, so this exercise gives you a leg up on the BPMN learning curve.
This week, you will learn the basics of BPMN, create your own BPMN diagram, and review other classmates' diagrams. You will use a web-based, easy-to-use, free diagramming tool called Lucidchart (www.lucidchart.com) to create your BPMN diagram.
1. Review the following BPMN resources:
What is BPMN? Simple introduction for any audience
https://www.youtube.com/watch?v=sscOXEHVE6A
BPMN Tutorial - 5 Minute Basics of BPMN
https://www.youtube.com/watch?v=c4JHSHgZ1vk
LucidChart Full Tutorial 2014
https://www.youtube.com/watch?v=6sm60O4kLDs
2. Review a few BPMN diagram examples
An Example Business Process section
https://camunda.org/bpmn/tutorial/
https://www.bpmn.org/ (This is the official site for BPMN - has lots of information)
BPMN by Example.pdf
Create your own BPMN diagram:
-Choose one of the two following scenarios:
Going out to eat at a sit-down restaurant (not fast-food)
Going to a Vacation Resort
-Create a simple BPMN diagram for the scenario using the Lucidchart diagramming tool. The goal is to represent the major activities and processes in a simple, easy-to-read diagram. Use the "keep it simple" principle.
-Create a simple BPMN diagram for the scenario using the Lucidchart diagramming tool. The goal is to represent the major activities and processes in a simple, easy-to-read diagram. Use the "keep it simple" principle.