Crm technology to improve the operations
Problem 1: How can Mini's sales department use CRM technology to improve the operations?Problem 2: How can Progressive and Mini's customer service department use CRM technology to improve their operations?
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Problem: What are some of the issues inherent in managing data? You must state two issues and provide examples of each. What is the relationship amongst data, information, and knowledge?
Problem: Why is analyzing managerial decision making important when designing an Information System for an organization?
Problem 1. How can managers increase their time to think while managing the deluge of e-mail messages? Problem 2. What are the pros and cons of e-mail as a communication tool?
Why is it important for marketers to monitor current trends in marketing? How does a marketing information system identify and measure trends? How would you design a marketing information system for a product of your choice?
How can Progressive and Mini's customer service department use CRM technology to improve their operations?
Assume you are considering the purchase of a new computer. Use the Internet to access the Web site of the manufacturer of the computer you are considering.
Problem: Differentiate the different types of information systems including The REA model, analyze the relationship among the various business and information process in the REA.
Describe what you think are some of the technology positives and negatives at USA Today. How would you describe the acceptance of technology by all divisions?
Your ability to consolidate ideas from reading materials and your understanding of what makes an IT manager successful.
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