1. Criterion deficiency occurs when performance standards have not been properly established and communicated to the employee.
A) True
B) False
2. Similar-to-me error, like contrast, results in less than accurate performance ratings, but would not be considered discriminatory.
A) True
B) False
3. The procedures followed to develop a behaviorally anchored rating scale typically result in scales that:
A) have construct validity
B) have content validity
C) can be used to rate employees across many different jobs
D) cost the least to develop
4. It is recommended that a diagnosis of poor employee performance focus on all of the following except:
A) skill.
B) personality.
C) effort.
D) external conditions.