Description
Using the same organization from Week 2, create three performance standards or benchmarks (e.g., net profit, quality ratings, service excellence award, average length of stay, average percentage of readmission after discharge, average medical error rate, and so on). These benchmarks must be based on national standards or other successful profiles for this particular type of organization. Evaluate the following strategic innovations that were used to evaluate your performance standards:
Selective contracting
Cost sharing
Managed care
Quality standards
Evaluate the role of decision making by the health care leader for any of the performance standard measures to achieve national benchmarks.