Assignment:
You are having a discussion with your coworkers about what constitutes quality in health care and why these are the essential components of quality.
Answer the following questions:
Question 1. What are the components of quality?
Question 2. What 3 ways can you create quality within the healthcare organization for the patient?
Question 3. Who are your customers and what does it take to satisfy the customer?
Question 4. What are the customers service expectations and how do they vary between the different types of customers?