Discussion Post: The HCAHPS Survey & Nursing Communication
• Review the 2021 HCAPHS survey, by clicking on the hyperlink.
• Choose one of the questions on the survey and research an intervention to improve patient satisfaction on that question.
• Create a video to present a systems-based solution, according to the research. (Do NOT include "increased staffing" as your solution.
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.