• As IAS professionals, you are facing unprecedented challenges-and opportunities-in the next decade. You are facing a time of increased attention on assets, leadership transition and communication technology innovations.
Hackers are developing methods, by the minute, to access confidential information, steal personally identifiable information (PII) and use it to destroy companies' well-being and peoples' lives.
Omicron Health Care Services (OHCS), is a healthcare provider service company that provides the following services:
• Healthcare provider options.
• Prescription plan services.
• Healthcare professionals.
Scenario
Due to recent natural and man-made disasters that have impacted healthcare technology and operations, the Chief Security Officer, (CSO) Robert Dumbar, has great concerns regarding the continuous operations of the Call Center Services (CCS) and the ability to restore all applications, equipment and data assets ASAP in the event of a natural or man-made disaster.
At the request of the CSO, the IAS Director of OHCS, has organized an internal team to analyze the companies' current Business Continuity / Disaster Recovery Plan (BC/DRP) and develop a formal BC/DRP strategy.
The focus of this request is to develop a BC/DRP strategy for the following departments:
• Data Forensics: Responsible for investigating fraudulent insurance claims; investigating and analyzing devices on a variety of operating systems; conducting complex digital forensic investigations.
• Network Security: Responsible for Wireless/Wired technologies, data engineering, network security controls and testing, data communications and Back-up/recovery processes.
• Healthcare Services: Responsible for customer services, healthcare plans communications and ensuring personal identifiable information is protected.
Phase I:
• Review the OHCS Current State Analysis of BC/DRP strategy media piece in u08s1.
Phase II:
This project will challenge you to create a BC/DRP strategy recommendation report.
• Review the listing of deficiencies identified in the current state analysis.
• Conduct research, exploring other company's BC/DRP strategies including:
o Analysis of the continuous 24/7 operations of Customer Support processes.
o Analysis of the back-up strategy for applications and data.
• Develop recommendations to remediate those deficiencies, supported with references.
• Develop a conclusion on expected results from recommendations and next steps including:
o Whether your company should invest more dollars into the development of a formal BC/DRP strategy plan to:
increase the level of data security and continuous operations of the customer services support processes.
Hire an outside BC/DRP consulting company.
• Create a strategy with your recommendations in the form of a formal report.
• Readings
Use your Essentials of Business Communications text to complete the following:
• Read Chapter 10, "Proposals and Formal Reports," pages 328-339.
Use the Capella library to read the following:
• Cook, J. (2015). A six-stage business continuity and disaster recovery planning cycle. S.A.M.Advanced Management Journal, 80(3), 23-33, 68, 2.
• Lam, W. (2002). Ensuring business continuity. IT Professional Magazine, 4(3), 19-25.
• Lewis, S. (2005). Business Continuity and Disaster Recovery Plans - Things Overlooked. EDPACS 33(1), 19-20.
Attachment:- OHCSstrategy.rar