Create a 10-minute argument in support of a healthcare


1. Create a 10-minute argument in support of a healthcare organization deciding not to self-disclose suspicious activity it has discovered.

2. Why are incident reports (and simulator training data) possibly better sources to study error management strategies in stressful situations?

3. What do you see as the critical issues for the future of CRM? Why?

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Operation Management: Create a 10-minute argument in support of a healthcare
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