TASK: The Training Director expects that supervisory training will reduce the cost of grievances and lawsuits filed against the company by 50%. The current estimate of these costs is judged to be $100,000 per year. The director has allocated $2,500 for course development and $500 each for the actual training of 20 supervisors, which includes all trainer and materials costs.
This discussion requires the following activities:
1) Calculate the cost-benefit ratio.
2) Calculate the ROI.