Problem:
You are part of a corporate management team that is discussing Bob Heller's promotion to the head of new division. Bob has been a loyal employee, working his way up through the corporate ranks. The team feels strongly about this candidate, but it realizes that he does have potential weaknesses. Because the team wants Bob to succeed, it asks you to investigate firms like the Center for Creative Leadership in Greensboro, NC, and Personnel Decisions International in Minneapolis, which offer training programs for up-and-coming managers. Evaluate the services offered by these or other management-skills services to determine which one would best serve Bob's needs. Offer recommendations.