1. What are some of the major sources of interpersonal conflict? Which do you think is most relevant in today's organizations?
2. How do groups or teams in conflict behave? What are some antecedent conditions of intergroup conflict?
3. Job stress can have physiological, psychological, and behavioral effects. Give an example of each and cite some research findings on the relationship between job stress and these outcomes.
4. Coping strategies for job stress exist for both the individual and the organizational levels. Summarize and evaluate these various strategies for preventing and/or more effectively managing stress.