Assignment task: Continuum of Multicultural Organizational Development
A 35-year-old Hispanic mother walks into a community agency near her home with her two toddlers in tow. A neighbor told her that the agency has low-cost counseling services, and she would like to learn about them. The brochures she sees are in English, so she approaches a receptionist, who asks her in English to complete some paperwork. Seeing that the mother doesn't understand her, the receptionist immediately asks a service provider who learned basic Spanish in college to come speak with her. The service provider briefly explains the paperwork to the mother and offers to call in a translator. The mother, unsure about what was said and worried that the translator represents someone official who may ask her difficult questions, takes the paperwork and thanks the service provider warmly. She leaves the agency and doesn't return. Need Assignment Help?