Construct a p -chart based on the questionnaire results


Please show your work in detail so I understand how you arrived at the answer.

Rockness Recycling refurbishes rundown business students.

The process uses a moving belt, which carries each student through they've steps of the process in sequence. The ?ve steps are as follows:

SETUP ................DESCRIPTION ..........................................TIME REQUIRED PER STUDENT

1    Unpack and place on belt 1.0 minute
2 Strip off bad habits 1.5 minutes
3 Scrub and clean mind 0.8 minute
4 Insert modern methods 1.0 minute
5 Polish and pack 1.2 minutes

One faculty member is assigned to each of these steps. Faculty members work a 40-hour week and rotate jobs each week. Mr. Rockness has been working on a con-tract from General Eclectic, which requires delivery of 2,000 refurbished students per week.

A representative of the human resources department has just called complaining that the company hasn't been receiving the agreed-upon number of students. A check of ?nished goods inventory by Mr. Rockness reveals that there is no stock left. What is going on?

You are the newly appointed assistant administrator at a local hospital, and your ?rst project is to investigate the quality of the patient meals put out by the food-service de-partment.

You conducted a 10-day survey by submitting a simple questionnaire to the 400 patients with each meal, asking that they simply check off that the meal was either sat-isfactory or unsatisfactory. For simplicity in this problem, assume that the response was 1,000 returned questionnaires from the 1,200 meals each day. The results are as follows:

DATE

NUMBER OF

UNSATISFACTORY MEALS

SAMPLE SIZE
December 1 74 1,000
December 2 42 1,000
December 3 64 1,000
December 4 80 1,000
December 5 40 1,000
December 6 50 1,000
December 7 65 1,000
December 8 70 1,000
December 9 40 1,000
December 10 75 1,000
TOTALS 600 10,000

a. Construct a p -chart based on the questionnaire results, using a con?dence interval of 95.5 percent, which is two standard deviations.

b. What comments can you make about the results of the survey?

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Operation Management: Construct a p -chart based on the questionnaire results
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