Discuss the below:
Q: The Great North Woods Clothing Company sells specialty outdoor clothing through its catalog. A quality problem that generates customer complaints occurs when a warehouse employee fills an order with the wrong items. The company has decided to implement a process control plan by inspecting the ordered items after they have been obtained from the warehouse and before they have been packaged. The company has taken 30 samples (during a 30-day period), each for 100 orders, and recorded the number of defective orders in each sample, as follows:
Sample Number of defectives
1 12
2 14
3 10
4 16
5 18
6 19
7 14
8 20
9 18
10 17
11 9
12 11
13 14
14 12
15 7
Construct a c-chart for the company that describes 99.74% (3s) of the random variation in the process, and indicate if the process seems to be out of control at any time.