Consider yourself as customer service executive for a newly


Consider yourself as customer service executive for a newly established women accessories company in New Zealand. The director requires you to plan an ongoing customer relationship management campaign that will focus on existing VIP customers with annual purchase of over 100k NZD. What would be your strategies? Elaborate activities involved in pursuing this strategy and provide supporting reasons for each of your activity.

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Operation Management: Consider yourself as customer service executive for a newly
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