Consider whether interest-based negotiations may be the


Linda and Larry are angry because their new neighbors in the apartment complex, Dale and Donna, seem to hold late-night parties every Thursday. Linda and Larry both have long work days that require them to rise early and remain alert all day. Linda and Larry have asked Dale and Donna to keep the noise down on Thursday nights and conclude their parties by midnight. Dale and Donna have ignored their requests. Linda and Larry have reached their boiling points and have decided to call the police this Thursday if the party goes on beyond midnight.

Consider whether interest-based negotiations may be the preferred method to resolve the dispute between the two couples. However, this assumes that both parties are willing to "negotiate". Perhaps Dale and Donna believe that their "right" to have a social gathering at their home is being infringed upon by Linda and Larry's request to control the noise. How could Linda and Larry approach Dale and Donna to encourage a more cooperative approach to resolve this conflict?

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Operation Management: Consider whether interest-based negotiations may be the
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