Consider the supply chain involved when a customer orders a


1) Consider the supply chain involved when a customer orders a book from Amazon. Identify the push/pull boundary and two processes each in the push and pull phases.

2) In what way do supply chain flows affect the success or failure of a firm like Amazon? List two supply chain decisions that have significant impact on supply chain profitability and why.

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Operation Management: Consider the supply chain involved when a customer orders a
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