Consider the perfect order calculation for Bartley Company. Last year Bartley Company experienced the following results:
5.4 million orders processed
30,000orders delivered late
25,000 orders incomplete
25,000 orders damaged
20,000 orders billed incorrectly
Furthermore, these 100,000 failures were spread across 90,000 orders, which meant that some orders had more than one problem.
Calculate the percentage of perfect orders if all performance results above remained the same except?:
a. 25,000 are delivered late, and total failures are now spread across 85,000 orders.
The percentage of perfect orders is ......... % if 25,000 are delivered late, and total failures are spread across 85,000 orders. (Enter your response rounded to one decimal place.)
b. 25,000 are delivered late, but total failures are still spread across 90,000 orders.
The percentage of perfect orders is .......% if 25,000 are delivered? late, but total failures are still spread across 90,000 orders. (Enter your response rounded to one decimal place.)
c. According to the logic of the perfect order measure, does an incorrectly billed order have the same impact as a damaged order?
A. An incorrectly billed order has a higher impact than a damaged order.
B. An incorrectly billed order has a lower impact than a damaged order.
C. An incorrectly billed order has the same impact as a damaged order.
D. It is impossible to give the answer without additional information.