Case Study : Gen Y in the Workforce By Tamara J. Erickson
In this fictional case study, a Generation X manager at a multimedia production and distribution company must decide how to work effectively with her recently hired Generation Y employee, who is ignoring decision-making protocols and expecting immediate promotion.
1. Consider: How members of the two generations can clarify their expectations and accommodate one another's differing communication styles
2. Consider: Gen X managers can coach their Gen Y employees to deliver the on-the-job performance the company needs.
3. Consider: How should Gen Y employees "manage up" to their Gen X managers.
800 words. And talk about these 3 considers.