Consider a product that has suffered from a failure in its


Consider a product that has suffered from a failure in its quality. In an essay describe how the company handled the problem and its effect on your personal perception of the company and your confidence in buying its products. Some examples of companies (you can also use a different company) that have experienced quality issues include Dell Computers, Toyota, and Mattel Inc.

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Operation Management: Consider a product that has suffered from a failure in its
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