1. The type of conflict that diverts energies, hurts group cohesion, promotes interpersonal hostilities, and overall creates a negative environment for workers is called __________.
a. inappropriate conflict
b. inconsistent conflict
c. functional conflict
d. dysfunctional conflict
e. contradictory conflict
2. Conflict that is experienced as tension and motivates a person to take action to reduce feelings of discomfort is called __________.
a. perceived conflict
b. felt conflict
c. distinct conflict
d. manifest conflict
e. apparent conflict