Question 1: Can an administrator combine doing well for government (efficiency and effectiveness) and doing the public good (customer satisfaction)? If so, how? If not, why?
Question 2: What three concepts or techniques from this course might affect your current or future career in public administration? Discuss one of these concepts in detail.
Question 3: What public policy issue might present difficulties for a public administrator in terms of meeting both legal mandates and constituent's needs or demands? How can a conflict of interest affect ethical decision-making?