TRUE/FALSE – 25% each)
1. Conflict management refers solely to negotiation strategies that are designed to avoid unnecessary conflict and reduce or resolve excessive conflict.
2. Conflict refers to a process in which one party perceives that its interests are being supported or positively affected by another party.
3. Intra group conflict occurs when two or more individuals perceive that their attitudes, behaviors, or preferred goals are in opposition.
4. Distributive negotiations tend to be dominated by the collaborative and compromise conflict-handling styles.