1. Conduct an observation to someone involved in a procedure that is used in a business or organization. This person could be someone at the university, in a small business in your neighborhood, in the student volunteer office at the university, or in a doctor's or dentist's office. Identify a process that is done, such as keeping student records, customer records or member records. Either observes the other person do the work, or ask to carry out the procedure yourself. Write down the details of the process you observe.
2. Research and write a one or two page research paper using at least three separate library source e.g ScienceDirect, IEEE Xplore, SpringerLink on one of the following topics:
1. Joint Application Design (JAD)
2. Prototyping As A Discovery Mechanism
3. Computer Support For Collaborative Work(Cscw)
4. Workflow systems
5. Structured Walkthrough