1. Concerning organisational conflict, it is generally the case that:
a) conflict is unlikely to occur at organisational boundaries, or interfaces, between departments or divisions
b) conflict is likely to occur at organisational boundaries, or interfaces, between departments or divisions
c) Both (a) and (b) above are true
d) Neither (a) nor (b) are true
2. Which of the following are key skills of the manager as politician?
a) Ambition, vision, tenacity, and a thick skin.
b) Mutuality, sensitivity, openness, caring
c) Agenda-setting, mapping the terrain, networking bargaining
d) Ratio analysis, goal-setting, systems design
3. The political frame sees organisations as:
a) carnivals
b) factories
c) families
d) jungles
4. Under which frame is conflict not viewed as something that can or should be tamped down or stamped out?
a) Human Resource
b) Structural
c) symbolic
d) political
5. Justice is the organisational ethic highlighted by the ___ frame?
a) Human Resource
b) Structural
c) symbolic
d) political