Problem: You are consulting to TelStar Motor Company. The work involves helping the executive team to improve the quality in the organisation following several highprofile quality incidents. The operations team at TelStar Motor Company also presented their major issues on your last visit. They feel that the executive management team ignored the company's science related to emission technology which has contributed to several of the quality issues experienced.
You have been asked to present the concepts of six-sigma to the new management team. Explain the three (3) ways that six-sigma can be experienced?