Concept of the cost of quality


Problem: Briefly discuss the concept of the "cost of quality". Consider both positive and negative costs associated with a typical quality program in a manufacturing facility.

Define a fictitious organization that manufactures frozen food products that are packaged for sale to your retail customers. Briefly identify the levels of vertical integration that you would anticipate being possible for such an operation (include both backward and forward integration in your response). Identify any cautions that you would address when making your decisions to increase vertical integration.

Discuss the concept of the "Process Spectrum". Use examples where appropriate.

Compare and contrast the "Worker Paced Line Flow Process" and the "Machine Paced Line Flow Process" as relates to:

a. Capital use

b. Process speed

c. Pacing

d. Materials requirements

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Strategic Management: Concept of the cost of quality
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