Computing weights for critical success factors


Assignment:

A company is planning on expanding and building a new plant in one of three countries in Middle or Eastern Europe. The general manager, Patricia Donegal, has decided to base her decision on six critical success factors: technology availability and support, availability and quality of public education, legal and regulatory aspects, social and cultural aspects, economic factors, and political stability.

Using a rating system of 1 (least desirable) to 5 (most desirable) she has arrived at the following ratings (you may, of course, have different opinions). Based on these weightings, in which country should the plant be built?

Choosing a location for a plant

Critical Success Factor

Turkey

Serbia

Slovakia

Technology availability and support

4

3

4

Availability and quality of public education

4

4

3

Legal and regulatory aspects

2

4

5

Social and cultural aspects

5

3

4

Economic factors

4

3

3

Political stability

4

2

3

Assume that Patricia decides to use the following weights for the critical success factors. Would this change her decision? Explain.

Factor

Weight

Technology availability and support

0.3

Availability and quality of public education

0.2

Legal and regulatory aspects

0.1

Social and cultural aspects

0.1

Economic factors

0.1

Political stability

0.1

Is there a problem with Patricia's weights? Explain.

Provide complete and step by step solution for the question and show calculations and use formulas.

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Operation Management: Computing weights for critical success factors
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