Computer software can only be sold as an electronic


1. Computer software can only be sold as an electronic product. (TRUE/FASLE)

2. An important component of electronic data interchange is to define standards. (TRUE/FASLE)

3. A GDSS facilitator keeps the discussion moving in the right direction. (TRUE/FASLE)

4. Amazon WebStore is a Web mall that supports a large number of sellers. (TRUE/FASLE)

5. A blog consists of a Web site framework that enables others to read your comments. (TRUE/FASLE)

6. "The buying process has been defined in three basic steps: pre-purchase, purchase, and post-purchase."(TRUE/FASLE)

7. Product differentiation will not attract customers but might only allow the company to charge higher prices. (TRUE/FASLE)

8. Knowledge management systems are designed exclusively to only organize information. (TRUE/FASLE)

9. Business to business e-commerce has the potential to be more important and voluminous than business-to-consumer one.

10. Teamwork was invented only recently. (TRUE/FALSE)

11. Switching costs and lower production costs are the only true barriers to entry. (TRUE/FALSE)

12. There are no transaction risks in e-commerce that are similar to those of traditional commerce. (TRUE/FALSE)

13. IT support for research takes the form of only statistical analysis of data and data mining. (TRUE/FALSE)

14. Companies usually host their own Web sites. (TRUE/FALSE)

15. Discussion systems are based on E-mail communication. (TRUE/FALSE)

16. One of the biggest problems in document sharing is concurrent changes. (TRUE/FALSE)

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Operation Management: Computer software can only be sold as an electronic
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