Problem:
Read the following information carefully It is now six months later, and the online store is now well established. Sales have been increased by 25%. A week ago, the company received many customer complaints on incorrect product information and pricing, for example some product price changes are not updating during sales period. You have received the following email from the Project Manager: Dear Project Assistant, I am starting the next monthly project review and would appreciate your input. I would like to also bring to your attention to the following issue: A week ago, the company received many customer complaints on incorrect product information and pricing, for example some product price changes are not updated during the sales period. The main cause of the problem is that the administration staff are already working at beyond capacity and unable to devote time to the maintenance of the website. In a short period of time the administration staff have taken sick leave on a number of occasions. They have admitted that they feel overwhelmed by the heavy workload. I don't believe our administration staff would serve this function well under their current workloads. Please add some notes on any recommendations you may