Comparison of the service and product design


Scenario:

The ABC Shoe Company has asked your team to create a design document of a running shoe that is based on the needs and wants of the consumer for the production department. You will need to determine how to effectively gather the customer needs and wants so that they can be translated into a design document for the production of the running shoe. Once you have determined how those needs and wants will be gathered, you will determine how to translate them to create a design document, which includes all of the functions that will need to occur to produce the design of that shoe.

Complete the below:

Create a design document that includes the following:

At least 2 methods for gathering user requirements

An explanation for translating user needs into the design document requirements

A plan and design of the product using the business design strategy

A comparison and contrast of the service and product design

The format should include the following:

A method for gathering customer needs and wants and how they will be translated into a production design document

A product design document that includes all of the required functions to produce the shoe

A document of 6-8 body pages using APA format

Use the library, Internet, and other resources to research your response.

All resources should be cited in the body of the work.

Individual Portion of Group Project

Create a list of 5 questions that you would give to customers to determine their wants and needs regarding the running shoe. Your questions should be very thorough and be translatable to the design document so that the production department can manufacture the running shoe. Your paper should include an introduction for the customer, as well as a summary of the requirements as they will be given to the production department.

The format should include the below:

A document of 2 to 3 pages using APA format

A numbered list of 5 questions that you would give customers to determine their wants and needs for the running shoe

An introduction and conclusion

Evidence of using the library, Internet, or other resources to research your response

All resources should be cited in the body of the work.

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Operation Management: Comparison of the service and product design
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