Comparison of paired and unpaired samples test.
In January 08, fifty clients of a county Mental Health Mental Retardation (MHMR) center were surveyed regarding their satisfaction with services. The clients filled out the survey on completion of treatment. In June 08, the clients were telephoned and re-surveyed and were asked to rate their overall satisfaction again.
|
Variable
|
Position
|
Label
|
Measurement Level
|
|
|
id
|
1
|
ID
|
Scale
|
Participant ID number
|
|
Intake
|
2
|
Intake experience
|
Scale
|
On a scale of 1 to 10, how would you rate the intake experience?
|
|
Indcouns
|
3
|
Individual Counseling
|
Scale
|
On a scale of 1 to 10, how would you rate your satisfaction with the individual counseling sessions?
|
|
Groupcouns
|
4
|
Group Counseling
|
Scale
|
On a scale of 1 to 10, how would you rate your satisfaction with the group counseling sessions?
|
|
Pricefair
|
5
|
Fairness of sliding scale
|
Scale
|
On a scale of 1 to 10, how would you rate your satisfaction with the sliding scale method of payment?
|
|
Newpatient
|
6
|
Type of Patient
|
Ordinal
|
0 = first time 1 = repeat admission
|
|
Usage
|
7
|
Usage Level
|
Scale
|
What percent of your mental health services are provided by this center?
|
|
Osatjan
|
8
|
Overall Satisfaction in January
|
Scale
|
On a scale of 1 to 7, rate your overall satisfaction with your MHMR experience.
|
|
Osatjun
|
9
|
Overall Satisfaction in June
|
Scale
|
On a scale of 1 to 7, rate your overall satisfaction with your MHMR experience.
|
|
court
|
10
|
Court ordered treatment
|
Nominal
|
Was your treatment court-ordered?
0 = No; 1 = Yes
|
|
Therapytype
|
11
|
Individual or family therapy
|
Nominal
|
0 = Individual; 1 Family
|
|
Txtype
|
12
|
Type of Treatment
|
Nominal
|
1 = Mental health; 2 = Substance Abuse; 3 = Both
|
Variables in the working file
Write a brief conclusion statement summarizing your results. What can you tell this MHMR about client satisfaction? What could you suggest they do to improve?