Question:
Read this article that compares traditional and Six Sigma quality approaches with respect to eight factors.
The author claims that the traditional approaches to quality improvement can be "overly idealistic or not sustainable" and calls for paradigm shifts to achieve real gains in quality.
Critique the author's claims and analyze how the use of Six Sigma can facilitate the paradigm shift.
Article - Paradigm shifts in modern approach to quality excellence by Thong N. Goh