Compare and contrast the tasks involved in recruiting new


1. Compare and contrast the tasks involved in recruiting new customers and recruiting new franchisees.

2. From a franchisee’s perspective, what are the key benefits of belonging to the APM franchise in (a) the first year and (b) the third and subsequent years?

3. In planning for future expansion, what strategy should Taylor adopt for APM and why?

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Operation Management: Compare and contrast the tasks involved in recruiting new
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