Communication
Communication is the process of transmitting information from one person to another. Simple communication is the mere transmission of information. Communication is good when the receiver correctly understands the sender's message. Effective communication occurs when there is a meeting of minds between the sender and the receiver i.e they agree with each other's point of view. Effective communication is much harder to achieve than good communication. Poor communication occurs when the receiver cannot understand the sender's message because it was sent incorrectly or the meaning of the message was not understood. The purpose of communication in each organization is to influence action towards the welfare of the organization. Communication is important to managers because it is the process by which they accomplish the functions of management. Communication is also important because managers devote the greater part of their time as it is the only way of making known the policies, rules, regulations and instructions. It is also through communication that managers get feedback on both employees and from the environment. Virtually everything that a manager does involves communication in one form or another. Communication support all the other functions of management i.e. planning, organizing, staffing, control, directing and decision making.