Communication within organizations can be extremely complex. Each person communicates based upon his or her worldview and individual beliefs and biases.
Book used is: Bovee, C. L., & Thill, J. (2018). Business communication today (14th ed.).
What should individuals do to ensure that they are communicating effectively in all situations?
Discuss not only how and what you say, but how the medium or method of communication may impact the effectiveness of the message.